Hearing aids made for real life
Find the hearing aid that truly fits you with the support of our specialists. Book a free video call and get clear, personalised advice to improve your hearing.
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FREE TRIAL
Hear the difference,
try them at home
Receive Oticon trial hearing aids, with no obligation. We send them configured according to your audiogram and collect them at the end of the trial.
New Arrivals
Frequently Asked Questions
Can I try the hearing aids before buying them?
Yes. You can request a free home trial, with no obligation. We send trial hearing aids configured according to your audiometry.
What warranty do the hearing aids have?
All our hearing aids include a 5-year official warranty and unlimited online follow-up consultations with our specialists.
In what languages do you offer customer service?
We provide service in Portuguese, Spanish, English and French , both by phone and via WhatsApp or video call.
How does remote hearing assistance work?
After receiving your hearing aids, you will be supported by a qualified hearing healthcare professional. Adjustments are carried out via video call, when clinically indicated, with additional support available by phone or WhatsApp for follow-up and assistance.
Can I be seen in person at a hearing centre?
Yes. In-person care is available at partner hearing centres, subject to geographical availability and prior appointment.
This in-person service includes the initial fitting and subsequent follow-up. Conditions and costs may vary depending on the centre; please check the information here:
What is your refund policy?
We offer free returns within the first 30 days. If you decide not to keep the headphones, we'll collect the product free of charge and refund the full purchase price.
