Cookie Policy

Last updated: November 2025

1. Learn more

The website www.clicaudio.com (hereinafter, the “Site”) is managed by Audiobalance, Unipessoal Lda , a company based at Rua Bartolomeu Dias n.º 9, 8200-096 Albufeira, Portugal , which operates under the trademark ClicAudio (hereinafter, “ClicAudio” or “the Data Controller”).

You can contact us with any questions related to this policy at the following email address:
📩 privacy@clicaudio.com

ClicAudio, in its capacity as data controller , provides below transparent information on the use of cookies and similar technologies on the Site.

2. What are cookies?

Cookies are small text files that the Site sends to the user's device (computer, smartphone or tablet), where they are stored and can be read later.
These cookies allow the Site to recognize the user on subsequent visits, remembering their preferences or improving their browsing experience.

There are also similar technologies (such as pixels or web tags) that perform functions equivalent to cookies.

3. What are cookies used for?

The use of cookies offers several advantages, including:

To facilitate navigation and access to the services offered on the Site.
To prevent the user from having to configure their preferences every time they visit.
Analyze the use of the Site in aggregate to improve its functioning.
Display personalized ads based on the user's interests and preferences.

Some cookies are strictly necessary for the Site to function properly, while others require the user's prior consent .

4. Types of cookies used

The cookies used on this Site can be classified according to different criteria:

a) Depending on who manages them

First-party cookies: installed directly by ClicAudio through the Site.
Third-party cookies: installed by external services (e.g., Google, Meta, Shopify, or Stripe) to provide additional functionality or analytical measurement.

b) According to the time they remain active

Session cookies: are automatically deleted when you close your browser.
Persistent cookies: remain stored for a certain period or until the user manually deletes them.

c) According to its purpose

Technical or necessary cookies: These allow the basic operation of the Site, such as logging in, managing the shopping cart, or ensuring the security of transactions. They do not require consent.
Performance or analytics cookies: collect anonymous statistical information about the use of the Site, such as the number of visitors or the most viewed pages, in order to improve its performance.
Functionality cookies: remember user preferences (language, region, payment method) to provide a personalized experience.
Marketing or profiling cookies: track user browsing habits to display relevant advertising and measure the effectiveness of campaigns.
Social media cookies: facilitate interaction and content sharing with platforms such as Facebook or Instagram.

5. Cookies used by ClicAudio

ClicAudio uses, among others, the following categories of cookies:

Guy	Purpose	Example of a supplier	Duration
Techniques needed	Basic site operation, authentication, shopping cart and payments.	Shopify	Session
Analytics	Traffic measurement, performance and site improvement.	Google Analytics	1 year
Functional	Language, region, or payment method preferences.	Shopify	6 months
Marketing	Personalized advertising and campaign tracking.	Meta (Facebook, Instagram), Google Ads	90 days
Social	Social media integration and share buttons.	Meta, YouTube	Variable

The exact list of cookies and their duration may vary depending on updates to the Shopify platform and third-party services. The most up-to-date details can be found in the cookie settings panel accessible via the consent banner.

6. Legal basis and consent

The installation of non-essential cookies (analytical, marketing or social) is carried out only after the prior and express consent of the user , in accordance with Article 5 of Portuguese Decree-Law No. 41/2004 and Article 6 of Regulation (EU) 2016/679 (GDPR) .

The user can accept, reject or customize the use of cookies through the banner displayed when accessing the Site, as well as modify their choice at any time through the “Cookie settings” link available in the footer.

Strictly necessary cookies are installed without the need for consent, as they are essential for the operation of the Site.

7. Cookie management and deactivation

The user can configure their browser to block or delete cookies installed by this or other sites.
Each browser offers different procedures:

Google Chrome
Mozilla Firefox
Safari
Microsoft Edge

If the user blocks all cookies, some parts of the Site may stop working properly.

8. Third-party cookies

Certain services used by ClicAudio may install cookies specific to their platforms.
Among them:

Shopify (site and shopping cart management)
Google Analytics / Google Ads (analytics and marketing)
Meta (Facebook / Instagram) (advertising and social media)
YouTube (video viewing)

These entities act as independent data controllers and apply their own privacy policies, accessible on their respective websites:

Google Policy
Goal Policy
Shopify Policy

ClicAudio does not control or assume responsibility for the content or privacy practices of third parties.

9. Information preservation

Cookies will only be kept for as long as necessary to fulfill the purpose for which they were installed, and never for a period exceeding 24 months , unless the user's consent is renewed.

10. User Rights

Users may exercise their rights of access, rectification, erasure, restriction, objection, or portability with respect to personal data collected through cookies, under the terms described in the Privacy Policy , by writing to:
📩 privacy@clicaudio.com

The user may also file a complaint with the Comissão Nacional de Proteção de Dados (CNPD) — www.cnpd.pt .

11. Updates to this policy

ClicAudio may update this Cookie Policy at any time, based on regulatory, technical or functional changes.
Any changes will be published in this same section, indicating the date of their last update.

12. Contact

Audiobalance, Unipessoal Ltda
Rua Bartolomeu Dias n.º 9
8200-096 Albufeira — Portugal
📩 privacy@clicaudio.com